Manna House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes, Homecare agencies, Supported living
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds7
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2019-05-15
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2019-05-15
Is this home safe?
Is the care effective?
Effective was rated Good at the April 2019 inspection. This domain covers care planning, staff training, healthcare access, and food quality. Dementia is listed as a specialism, which implies staff should hold relevant training, but no specific detail about training content, care plan quality, GP access arrangements, or food provision is recorded in the published inspection text. The broad range of specialisms, covering dementia, learning disabilities, mental health, physical disabilities, and sensory impairment in a seven-bed home, raises questions about the depth of specialist expertise available.Is this home caring?
Manna House was rated Good for Caring at its April 2019 inspection. This domain covers staff warmth, dignity, respect, and independence. No inspector observations, resident quotes, or relative comments are recorded in the published text to illustrate what caring looks like in practice at this home. The Good rating means inspectors found no concerns, but the absence of supporting detail means this finding cannot be independently verified from the published report alone.Is the home responsive?
Responsive was rated Good at the April 2019 inspection. This domain covers activities, individual engagement, and how well the home adapts to each person's preferences and needs. No specific activities are described in the published text, and no information is available about how the home tailors engagement for people with dementia or for those who cannot take part in group activities. The home supports a wide range of conditions across only seven residents, which could allow for genuinely individual attention but equally could mean limited activity resource.Is the home well-led?
Well-led was rated Good at the April 2019 inspection. The registration record confirms two named registered managers, Jean Ann Carroll and Sarah Jayne Ellingham, as well as a nominated individual. A July 2023 review found no evidence requiring a reassessment of the rating. No specific detail about management visibility, staff culture, governance processes, or how the home handles complaints and incidents is recorded in the published text.
Source: CQC inspection report →
What the evidence base says
The team here has experience with sensory impairments, which means they understand how to support residents who are deaf, hard of hearing, or have sight loss. They also care for people with learning disabilities and mental health conditions, alongside those living with physical disabilities. For residents with dementia, the staff work to create routines that feel familiar and reassuring. They're trained to recognise when someone might be feeling confused or anxious, and know how to respond with patience and understanding. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Manna House holds a Good rating across all five inspection domains, but the published report contains very little specific detail, meaning most scores reflect a confirmed positive baseline rather than strong observational evidence. Families should treat this score as a starting point and verify key areas directly with the home.
Homes in North West typically score 68–82.Worth a visit
Manna House, at 1 Alexandra Drive in Bootle, was rated Good across all five inspection domains at its only published inspection in April 2019. The registration record confirms two named managers and a nominated individual overseeing the service, and a review carried out in July 2023 found no evidence requiring the rating to be reassessed. The home is a small service of seven beds supporting people with a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities. The main uncertainty here is the age and limited detail of the published inspection. The 2019 report provides almost no specific observations, quotes, or examples to help you judge what daily life is actually like for your parent. The Good rating is real and should not be dismissed, but a rating from 2019, with no full re-inspection since, means you need to do your own fact-finding. When you visit, ask the manager directly about staffing numbers on night shifts, how dementia care is specifically delivered, how families are kept informed, and what activities are available for someone who cannot join a group. Trust what you observe on the day as much as what is written.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Manna House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Manna House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Welcoming care for complex needs in Bootle
Manna House – Your Trusted residential home,homecare agency,supported living
When you're looking for specialised care that goes beyond the everyday, Manna House in Bootle offers support for people with a wide range of needs. This care home works with residents who have dementia, learning disabilities, mental health conditions, and physical or sensory impairments. They welcome both younger adults under 65 and older residents, creating a diverse community where different care needs are understood and met.
Who they care for
The team here has experience with sensory impairments, which means they understand how to support residents who are deaf, hard of hearing, or have sight loss. They also care for people with learning disabilities and mental health conditions, alongside those living with physical disabilities.
For residents with dementia, the staff work to create routines that feel familiar and reassuring. They're trained to recognise when someone might be feeling confused or anxious, and know how to respond with patience and understanding.
“If you'd like to see how Manna House might work for your loved one's specific needs, getting in touch for a visit could help you picture their approach more clearly.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Manna House holds a Good rating across all five inspection domains, but the published report contains very little specific detail, meaning most scores reflect a confirmed positive baseline rather than strong observational evidence. Families should treat this score as a starting point and verify key areas directly with the home.
Homes in North West typically score 68–82.Worth a visit
Manna House, at 1 Alexandra Drive in Bootle, was rated Good across all five inspection domains at its only published inspection in April 2019. The registration record confirms two named managers and a nominated individual overseeing the service, and a review carried out in July 2023 found no evidence requiring the rating to be reassessed. The home is a small service of seven beds supporting people with a wide range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities. The main uncertainty here is the age and limited detail of the published inspection. The 2019 report provides almost no specific observations, quotes, or examples to help you judge what daily life is actually like for your parent. The Good rating is real and should not be dismissed, but a rating from 2019, with no full re-inspection since, means you need to do your own fact-finding. When you visit, ask the manager directly about staffing numbers on night shifts, how dementia care is specifically delivered, how families are kept informed, and what activities are available for someone who cannot join a group. Trust what you observe on the day as much as what is written.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Manna House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Manna House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Welcoming care for complex needs in Bootle
Manna House – Your Trusted residential home,homecare agency,supported living
When you're looking for specialised care that goes beyond the everyday, Manna House in Bootle offers support for people with a wide range of needs. This care home works with residents who have dementia, learning disabilities, mental health conditions, and physical or sensory impairments. They welcome both younger adults under 65 and older residents, creating a diverse community where different care needs are understood and met.
Who they care for
The team here has experience with sensory impairments, which means they understand how to support residents who are deaf, hard of hearing, or have sight loss. They also care for people with learning disabilities and mental health conditions, alongside those living with physical disabilities.
For residents with dementia, the staff work to create routines that feel familiar and reassuring. They're trained to recognise when someone might be feeling confused or anxious, and know how to respond with patience and understanding.
“If you'd like to see how Manna House might work for your loved one's specific needs, getting in touch for a visit could help you picture their approach more clearly.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
